Contents
1. Information We Collect
Étoile Noir Atelier, Inc. ("Étoile Noir," "we," "us") is committed to protecting your privacy. We collect information you provide directly and information gathered automatically when you visit our boutique.
- Information you provide: name, email, shipping and billing address, telephone number, and payment details when you place an order or create an account.
- Account information: email and password when you register for an Inner Circle membership.
- Order information: products purchased, sizes, colors, gift messages, and order history.
- Communications: messages you send to our client care team, including reviews and newsletter subscriptions.
- Automatically collected: IP address, browser type, device identifiers, pages viewed, and referring URLs through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders, including delivery updates.
- Provide customer service and respond to your inquiries.
- Send you order confirmations, receipts, and account notifications.
- Deliver marketing emails about new collections and private sales — only if you have opted in. You may unsubscribe at any time.
- Personalize your shopping experience and product recommendations.
- Prevent fraud and protect the security of our boutique.
- Comply with applicable US laws and regulations.
3. Sharing of Information
We do not sell your personal information. We share it only as necessary:
- Service providers: payment processors, shipping carriers, and email platforms that help us operate — each bound by confidentiality obligations.
- Legal compliance: when required by law, court order, or to protect our rights and safety.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to the same privacy protections.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to recognize your browser, remember your preferences, and analyze boutique traffic. You can control cookies through your browser settings, but disabling them may limit some features, such as the shopping cart and wishlist. We do not permit third-party advertising networks to collect personal information without your consent, as required under California law.
5. Data Security
We protect your information with industry-standard safeguards, including 256-bit SSL encryption for all checkout transactions. Payment card data is tokenized and processed by our PCI-DSS compliant payment partners — we never store full card numbers on our servers. While no system is perfectly secure, we continuously monitor and improve our protections.
6. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for the period required by US tax and accounting laws. You may request deletion of your account data at any time.
7. Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Opt out of the "sale" or "sharing" of personal information for advertising.
- Limit the use of sensitive personal information.
- Non-discrimination for exercising your privacy rights.
California residents may exercise these rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). To submit a request, email privacy@etoilenoir.example. We will respond within 45 days.
8. Children's Privacy
Our boutique is intended for adults. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us and we will promptly delete it.
9. International Transfers
Étoile Noir is a US-based company. If you visit us from outside the United States, your information will be processed in the US, where privacy laws may differ from your jurisdiction. By using our boutique, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on this page and revise the "Last updated" date. Material changes will be communicated via email to members of our Inner Circle.
11. Contact Us
For any questions or requests regarding this Privacy Policy, please contact:
Étoile Noir Atelier, Inc.
Privacy Office
412 Fifth Avenue, 14th Floor
New York, NY 10018
Email: privacy@etoilenoir.example
Phone: +1 (800) 555-0142